Contact and FAQs

Our FAQ gives you quick and easy answers to all your administrative questions about shipping, returns and sustainability. If you have any questions about the product application and active ingredients, we recommend our skin consultation.





Our customer service is available from Monday to Friday from 8.00 a.m. to 8.30 p.m.Average response time: 12 - 24 h


Do you have any other questions?

Do you have general questions about the application, about active ingredients or do you have a specific skin problem?
Then we recommend that you visit our skin consultation!

If you have any other request, then write us a direct message via our contact form or by email to